Terms & conditions
These terms apply to quotes, orders and use of this website.
Quotes
- Prices on the website are list prices per pallet and may change without notice. Prices include 15% VAT.
- A quote is valid for the period shown on it (normally 14 days) and subject to stock availability.
- Delivery costs and bulk discounts are confirmed on each quote.
Orders and payment
- An order is confirmed when you accept a quote and we issue an invoice.
- Custom and special-order pallets may require a deposit before production.
- Goods remain our property until paid in full.
Delivery
- We deliver to the address on your quote. Someone must be available to receive the goods and a forklift or offloading help may be needed for large loads.
- Delivery dates are estimates; we'll keep you informed of any delay.
Recycled pallets
Recycled and repaired pallets are graded and fit for purpose but may show signs of previous use. Grades are described on each product.
Returns
See our return policy.
Liability
Load ratings are guidelines for evenly distributed static loads. You are responsible for choosing a pallet suited to your load, racking and handling equipment. Our liability is limited to the value of the goods supplied.
Your account
Keep your password private. We may suspend accounts used for abuse or fraud.
Law
These terms are governed by the laws of the Republic of South Africa.